Visited for lunch during a road trip. Please bring back fried pickles to the menu! The food was good but after getting back on the highway I noticed they got my order wrong. I ordered a spicy chicken sandwich combo and ended up with a spicy chicken strip combo. The price difference was to my advantage and there was toast included so I didn't go through the trouble of turning around to fix the order
Went to this zaxbys and ordered some food. I should have checked everythin but I have never really had any problems. 20 miles down the interstate I noticed that my chicken fingers weren't there. I called the store and talked to michelle who was the manager. She said that there wasn't anything that she could do and was unable to refund me the $10 and that I would have to turn around and come back for my order. She sounded as though she really didn't care about my order and said that she would put my name down and that at a later date I would be able to pick up 10 free fingers. I explained that I was driving through and would never be back and she simply said sorry. No offer of a gift card being mailed to me or anything just said she would make sure her people would do a better job. So, I'm out both 10 fingers and $10.
My food was served to me on a dirty tray. Fries had the barest touch of seasoning. Chicken was dry/overcooked. The waitress was nice.
Good food nice people
Great place for a quick bite. I was most impressed that this location doesn't charge for an extra Zax Sauce. The tall, handsome gentleman in the polo shirt was quite friendly. The service was quick. The food was great.