About Us:
The Charlotte Mecklenburg Library is one of America’s leading urban public libraries, serving a community of more than one million citizens in Mecklenburg County, North Carolina. Through 20 locations, targeted outreach and online, the Library delivers exceptional services and programs, with a mission to improve lives and build a stronger community. In short, we strive to be essential to our community.
We serve hundreds of thousands of people while also responding to the needs of individual library visitors.
Since our founding in 1903, as an original Carnegie Library, our role as a provider of lifelong education in this community has never been more relevant.
Focusing on three key narratives, and four key roles, we believe we best serve our users and the community by operating in the following manner:
Three Narratives:
Improve Lives
Build a Stronger Community
Build a Sustainable Organization
Four Roles:
Library as Trusted Source
Library as Welcoming Place
Library as Community Partner
Library as Essential Leader
As stewards of the community's trust and resources, we work hard every day to provide valuable experiences. Our customers, staff and supporters inspire us each day to be an essential resource for our community.
