Friday, July 29, 2011
This library could be much better. There's usually as many staff in the building as patrons. I've often counted 9 or 10 staff on duty. Central library in Evansville probably does 100 times the business with not much more staff on duty.
The children's area has a lot of nice things, but the popup books can't be rented. If you want to check out holiday books I think they limit you to 1 or 2 at a time. Although they seem to have plenty of staff to do it, they don't call or email you if you're overdue, instead you'll receive a letter in the mail. Other libraries email notify 2 days in advance before overdue. Fines can rack up very quickly if you forget. The last fine I paid at Alexandrian Public Library was $16. I received a $2 fine a day for two child software items. I turned in my card. They've lost a patron for at least the time being. It was my fault about missing the date, but feel an email or phone call in this day of age is a better option.
I think the library is missing out on helping to educate the people in Posey County, Mt. Vernon. Some of the non-fiction sections are very limited. I've attempted to get interlibrary loans through Alexandrian, but only received 1 of the books I requested. Maybe that's not Alexandrian's fault, but they could have provided more service to let me know they tried their best.
A suggestion to make this library better is they should expand and encourage reading in the community. Set a goal to read 5 million pages in a month, something like that. Put out signs to get people to come in, the library is on a major street with a lot of traffic. Then they should be more excited / interested when people come in the door. The lady I paid the fine to, was talking with another employee ten feet behind her while dealing with me.